At Wareeg, we understand that unexpected circumstances can arise, and sometimes cancellations are necessary. To ensure a fair and consistent policy for all parties, we have established the following guidelines:

Payout:

Pending booking: Local didn’t accept or decline yet, no payout for them.

Confirmed booking or no-show: Experiencer gets full refund if cancelled 24 hours before start time, no refund for cancellations within 24 hours or no-shows. Local gets full payout if cancelled within 24 hours or no-show.

Local cancels or no-show: Experiencer gets full refund, local gets no payout.

Booking Requests:

Local must accept or decline within 48 hours or for same day bookings, before experience start time, else it expires. If declined or expired, Experiencer won’t be charged and local won’t receive payouts.

If either party is prevented from performing its obligations under the Terms and Conditions due to circumstances beyond its reasonable control, such as acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics or disease, strikes, shortages of transportation facilities, fuel, energy, labor, or materials, Wareeg shall not be liable for any resulting delay or failure. In such a situation, the affected party will promptly inform the other party and use reasonable commercial efforts to resume performance as soon as it is reasonably practicable.

Wareeg reserves the right to make changes to this Cancellation Policy at any time and for any reason, with or without notice. By using Wareeg you agree to this cancellation policy and any changes made in the future.

Here are the different reservation statuses:

Cancelled: The booking has been cancelled by either the experiencer or the local.

Completed: The booking is complete and the experience is over.

Confirmed: Local has accepted the booking request.

Declined: Local has declined the booking request.

Expired: The booking request has expired because the local did not make a decision.

Ongoing: The experience is currently in progress and has not yet concluded.

Pending: Local has not yet accepted or declined the booking request.

To become a Wareeg local, you need to apply through the Wareeg app, which can be downloaded from the Apple App Store or Google Play Store. Once you’ve downloaded the app, open it, click on “Local” and sign up by adding your email, creating a password, and agreeing to the Terms and Conditions and Privacy Policy. You’ll then need to provide the following information:

• Full Name
• Phone Number
• Date of Birth
• Spoken Languages
• Interests
• Upload a Profile Picture**
• Residential Address
• Host City
• Social Security Number*
• Upload a Government ID**
• Add a bio

After you’ve provided all the necessary information, Wareeg’s Host Onboarding Team (HOT) will conduct a background check and verify your employment eligibility. If your background check is cleared, you’ll be approved and can continue with the onboarding process. If you’re rejected, you can submit an appeal request on Wareeg to receive an explanation for the decision.

If you’re approved, you’ll need to add your banking information, including the bank holder name, bank name, routing and account number, as well as your availability for up to three months.

* A Social Security Number is necessary to perform a background check and confirm eligibility to work legally in the United States.

** In order to complete verification, it is necessary to provide a profile picture and a government-issued ID. The profile picture should match the picture on the ID, and the information provided in the application such as name, date of birth, and residential address must match the information on the ID.

Your earnings will be calculated on a daily basis, starting at 12 AM and ending at 11:59 PM each day. These earnings will be transferred to your Wareeg account. After the transfer, it may take between 3-5 business days for the funds to be deposited into your bank account. Please note that the exact timeline for the deposit depends on your bank.

If you need to cancel an experience, please keep in mind that cancelling it means you won’t receive payment and it will count towards the average of your total bookings within a 3- month period, which may affect your eligibility for becoming or retaining superhost status. It’s important to communicate with your experiencer as soon as possible so they can make alternate arrangements.

Once you have accepted an experience request, you can communicate with the experiencer by going to the booking details and clicking “Message” to open a chat with them using the messaging system provided by the platform; it is important to keep in mind that you won’t be able to send any messages to the experiencer once your experience is completed.

To manage your availability, navigate to your Profile and access the “Availability” tab. From there, you can edit, add, or delete your available times. You can also set your availability to repeat on a weekly basis. For example, if you want to be available every Monday from 11:00 AM to 9:00 PM, you can toggle the “Repeat Every Monday” option. Additionally, you can indicate that you are available all day by checking the “Available All Day” box. It’s important to note that you can add your availabilities for up to a 3-month period, and you should add your availability for the following 3-month period and beyond. Once you have set your availability, simply click “Save” to update your availability.

At Wareeg, we use “locals” to refer to our hosts because they are knowledgeable residents of their destinations.

At Wareeg, we call our guests “experiencers” because they are experiencing their destination through locals.

To recover your account, click “Forgot Password” on the sign-in screen and enter the email associated with your account. You will receive an autogenerated password via email with further instructions.

To delete your account, navigate to the Settings section in your Profile and select “Delete Account”. You will be prompted to enter your password and confirm the deletion.

Your hosting hours refer to the times during which you are available to host. By setting your availability, your profile will appear for the given day in your hosting city when an experiencer is interested in experiencing. You have the flexibility to be available all day or to have repeat hosting hours. You are required to fill out your availability for a three-month period. To add your hosting hours, open the Wareeg app, go to “Profile,” select “Availability,” click on the dates you would like to add your availability, and enter your hosting hours.

Your hosting city is a location where you have expertise and want to show up in search results when experiencers look for that particular city. It’s a city you know well, along with the neighboring cities. Your profile will only be visible in your selected city, but you’re not limited to hosting experiences in your host city. Some experiences may take place in one or more cities.

Certainly, you can include the languages you speak on your profile. We offer a list of 40 of the most commonly spoken languages in the world. By adding languages to your profile, you can enhance your visibility on the platform. To add languages to your profile, simply log in to the Wareeg app, navigate to your “Profile”, select “Languages”, and choose the languages you speak. Please note that you can select up to 10 languages.

To edit your profile on the Wareeg app, you need to open the app and select “Profile”. From there, you can click on “Edit Profile” to make changes. However, keep in mind that you can only update certain information such as your mobile number, host city, and bio.

If you want to update your banking information for payouts and see your payout history, you can do so by selecting “Payment/Payout Info” in your Profile on the Wareeg app.

If you want to update your interests, availability, or languages spoken, you can do so by selecting the corresponding options on the profile page within the Wareeg app.

From your Profile in the Wareeg app if you want to view your reviews and ratings from experiencers, select “Reviews and Ratings”, and if you want to see the ratings you left for experiencers, select “Experiencer Ratings”.

To showcase your experiences on your profile, you can create highlights by adding images and 10-second videos. However, to maintain your booking rates, make sure your highlights provide a sneak peek or trailer of your actual experience, without giving away anything that may jeopardize the service you provide (e.g., the location of a scenic spot). It’s important to keep your highlight content appropriate and in compliance with our community guidelines.

To use the Wareeg app as an experiencer and book locals, you can easily switch roles from being a local to an experiencer. This allows you to log in without having to sign out as a local and then sign back in as an experiencer. However, if you haven’t logged in as an experiencer before, you’ll need to do so after clicking “Change Role to Experiencer”. In case you haven’t created an experiencer account, you can use the same email and password that you used for your local account to create one. Please note for this feature to effectively work, both experiencer and locals need to have the same email address as the username and password.

It is strictly prohibited to offer transportation to experiencers as a local. Both locals and experiencers must make separate transportation arrangements for each experience. If a experiencer offers a ride in their own vehicle, we strongly advise you to decline the offer due to safety concerns. Failure to comply with our community guidelines may result in potential liabilities, which will be solely your responsibility.

Depending on the type of experience, if the weather conditions are not favorable, please communicate with your experiencer to discuss any necessary revisions to the plans. If you wish to cancel the experience, please refer to the cancellation policy.

Wareeg experiences are always private, exclusively for your experiencers and their guests, hosted by you.

To ensure proper adherence to the cancellation policy, if your experiencer is unable to attend the experience or does not show up, please follow the cancellation guidelines. If your experiencer cancels within 24 hours of the experience start time or is a no-show, you will receive the full payout. However, it is important to note that there is a 10-minute cancellation window reserved for your experiencer at the start of the experience, which is designed to account for when the local is a no-show or running late. This helps to alleviate any concerns about refund eligibility for the experiencer.

Here are the different reservation statuses:

Cancelled: The booking has been cancelled by either the experiencer or the local.

Completed: The booking is complete and the experience is over.

Confirmed: Local has accepted the booking request.

Expired: The booking request has expired because the local did not make a decision.

Ongoing: The experience is currently in progress and has not yet concluded.

Pending: Local has not yet accepted or declined the booking request.

To receive bookings, you need to allow experiencers to make a request. When you created your account, you added information such as your hosting city, availability, interests, languages, and profile picture. When an experiencer who shares similar interests searches for your hosting city and a date when you are available, your profile will be displayed. If the experiencer is interested, they will follow the booking process by clicking “Reserve,” selecting the interests they want to experience, choosing a date and start and end time, selecting party size, and clicking “Pay.” After completing the booking, you will receive a booking request in your “Pending” tab in your dashboard, where you can choose to accept or decline the request.

If you’re not receiving bookings, it could be due to two reasons. First, your profile may not be attractive to potential experiencers, possibly because of an incomplete bio, lack of highlights, or limited availability. Second, the interests you’ve selected may not be popular among experiencers, resulting in low discoverability. To address these issues, consider updating your profile and interests to increase your chances of receiving bookings.

To ensure that both locals and experiencers have shared interests, we consider over 200 different interests when making bookings. This helps to ensure that everyone has an enjoyable experience, regardless of the type of activity. We only match experiencers with locals who share some interests, which allows both parties to be exposed to new interests of their choosing.

Once you have accepted your experiencer’s booking request, access the experience details by clicking on the relevant experience. Review the experience details to see which interests you have in common with your experiencer. Next, introduce yourself to your experiencer by clicking on “Message” at the bottom of the booking details and begin creating an agenda with their help. Understand their needs and what they would like to experience during the itinerary. For example, if your experiencer is interested in coffee, running, nature, and sightseeing, you can create an itinerary of running on a trail that passes through scenic spots and ends at a great coffee shop. Once an itinerary has been created and you and your experiencer have agreed upon it, decide on a meeting location and stay in touch until the start of the experience.

We recommend waiting for 30 minutes for your experiencer to arrive before ending the experience. This is because the 10-minute window for the experiencer to cancel and receive a refund will have passed, and they will not have the option to cancel and will forfeit their payment. It is important to keep in touch with your experiencer through messaging on the Wareeg platform and be transparent. If 30 minutes have passed and your experiencer is still late, we suggest continuing with the remaining agenda of the experience. However, if your experiencer is a no-show or continues to be late, you can use your own discretion to end the experience. Keep in mind that if you choose to end the experience, both you and your experiencer will have the opportunity to leave a review.

If an experiencer brings additional guests who were not included in the original booking, we recommend that you discuss with the experiencer about the extra guests not being allowed to participate in the experience. You can offer the option for the experiencer to extend the experience and include the additional guests, with the extension starting once they arrive. If you have exhausted all other options, it is at your discretion to end the experience. However, please be aware that this situation could result in a complaint being filed with our Community Safety Board. We request that you keep any evidence of the situation and the events that took place in order to make a fair ruling.

Seeing “undefined” can indicate two possibilities: either the experiencer has been suspended from the platform or they have deleted their account. In case you have any pending or confirmed bookings, please note that they will be cancelled immediately and payout will follow our refund and cancellation policy.

Wareeg provides a platform for locals to connect with experiencers at any time and from anywhere. To help experiencers find locals who share their interests, Wareeg offers the following services:

• An easy-to-use platform for receiving and managing bookings.
• A simple way to promote experiences through highlights that can be displayed on the host’s profile.
• Payment security and compensation in case of no-shows, or last-minute cancellations from the experiencer, in accordance with the cancellation policy.

Wareeg is a marketplace that connects locals (hosts) with experiencers. As a local on Wareeg, you work as an independent contractor and there is no employment agreement between the two parties. We hold our local community in high regard and strive for a sustained business relationship by ensuring that both parties are well-informed about their respective rights and responsibilities.

As a local, you are responsible for:

• Managing your bookings and communicating with experiencers in a timely manner.
• Making arrangements to provide services to experiencers.
• Declaring your taxes as an independent contractor in accordance with local laws.

If you enjoy hosting and would like to earn income doing an activity you already love and would do without compensation, you should apply to become a local. As long as you are knowledgeable about your own city and willing to host experiencers with similar interests, you are eligible to apply.

To become a local, you must meet the following three criteria: you must be over 18 years old, eligible to work in the United States, and able to pass a background check. Other than these three requirements, all you need is an interest in a hobby(s), a good understanding of your city, and a willingness to host.

Becoming a host on Wareeg is different from other marketplace platforms as you don’t need to have a vehicle, property or any other specific thing. Instead, you just need to have interests that you find exciting and enjoyable, be knowledgeable about your city, willing to host experiences and be available to do so. With these simple requirements, you can earn money while hosting experiences that align with your interests.

To ensure your profile picture meets our requirements, please make sure to take the picture in good lighting with an appropriate background and your full face visible. While headscarves are allowed, your eyes, nose, mouth, and chin should not be obstructed in any way. Additionally, the picture should be clear and not distorted or blurry.

When uploading a government-issued ID, please ensure that the picture on the ID matches your profile picture, and that your name, date of birth, and residential address match the information you provided in your application. Government-issued IDs include identification documents issued by local, state, and federal government agencies, such as state ID cards or driver’s licenses.

To become a Wareeg local, you need to apply through the Wareeg app, which can be downloaded from the Apple App Store or Google Play Store. Once you’ve downloaded the app, open it, click on “Local” and sign up by adding your email, creating a password, and agreeing to the Terms and Conditions and Privacy Policy. You’ll then need to provide the following information:

• Full Name
• Phone Number
• Date of Birth
• Spoken Languages
• Interests
• Upload a Profile Picture**
• Residential Address
• Host City
• Social Security Number*
• Upload a Government ID**
• Add a bio

After you’ve provided all the necessary information, Wareeg’s Host Onboarding Team (HOT) will conduct a background check and verify your employment eligibility. If your background check is cleared, you’ll be approved and can continue with the onboarding process. If you’re rejected, you can submit an appeal request on Wareeg to receive an explanation for the decision.

If you’re approved, you’ll need to add your banking information, including the bank holder name, bank name, routing and account number, as well as your availability for up to three months.

* A Social Security Number is necessary to perform a background check and confirm eligibility to work legally in the United States.

** In order to complete verification, it is necessary to provide a profile picture and a government-issued ID. The profile picture should match the picture on the ID, and the information provided in the application such as name, date of birth, and residential address must match the information on the ID.

We do not provide any buffer time between back-to-back experiences. This means that if your current experience ends at 2 PM, the next experiencer can book you from 2 PM onwards without any delay. It is important for you to plan your experiences ahead of time and manage your schedule accordingly.

You can be available for same-day bookings on Wareeg as long as you have set your availability for that day and you are not already booked for an experience. There are no restrictions on an experiencer booking you 5 or 10 minutes before the desired start time of the experience. However, it is up to you to accept the reservation and communicate with the experiencer to agree on the meeting point and the details of the experience.

To set your availability on the Wareeg app, go to your profile and click on “Availability”. From there, you can select the dates and times you wish to be available to host. The minimum duration for availability is one hour, but you can choose to be available for longer periods, including the entire day. You can also save time by setting repeating availabilities for up to three months, but please note that these repeating availabilities will not automatically update for the following three months and onward.

When someone requests to book an experience with you on Wareeg, you will receive a notification in your account labeled “Booking Requested”. You can access this notification center by logging in and clicking on the bell icon. The booking request will be displayed in the “Pending” tab of your dashboard. The booking request will include important details such as the location of the experience (in your hosting city), date and time, duration, number of people in the party, and payout. Clicking on the booking request card will display additional information such as the experiencer’s selected interests, transaction ID, and booking ID.

To see the bookings that you have already accepted, you can navigate to the “Upcoming” tab in your Wareeg account Dashboard. The “Upcoming” tab will show all your confirmed bookings. Each booking will be displayed in a card format that will include the hosting city, date, duration, party size, and payout. If you click on the booking card, you can view more details such as the selected interests, transaction ID, and booking ID, and message your experiencer.

If you want to see the bookings that are completed or cancelled, you can access the “Past” tab on your Wareeg account Dashboard. The “Past” tab displays all past bookings in a card format that includes the hosting city, date, duration, party size, and payout. If you select a booking card, you can view additional information such as the selected interests, transaction ID, and booking ID, and you can rate your experiencer.

For adjusting your notification settings, open the “Profile” icon located at the bottom right of the app, then click the gear icon in the top right-hand corner. You can enable or disable notifications by clicking the slider bar once.

To update your password, go to the “Profile” icon at the bottom right of the app and click the gear icon in the top right. Choose “Change Password,” enter your current and new passwords, and click “Save.”

To recover your account, click “Forgot Password” on the sign-in screen and enter the email associated with your account. You will receive an autogenerated password via email with further instructions.

To get help with Wareeg, open the app and click on the “Profile” icon at the bottom right-hand corner. Then, click on the gear icon located at the top right-hand corner and select “Help Center”. This will take you to Wareeg’s Help Center.

For accessing the Legal Terms, open the app and click on the “Profile” icon at the bottom right corner. Next, click the gear icon at the top right corner and choose “Legal” to be redirected to Wareeg’s Legal Terms.

For contacting Wareeg, first open the app and select the “Profile” icon located at the bottom right corner. Then, click the gear icon at the top right corner and choose “Contact Us” to access Wareeg’s contact submission form.

If you need to take a break from hosting, you can remove your availability from your profile. This will make your profile invisible to experiencers, so they will not be able to book you. However, please note that taking a break from hosting may have an impact on your status as a Superhost on the platform.

Superhost is a special recognition given to locals on Wareeg who consistently provide exceptional hospitality and meet high standards for quality and responsiveness. Achieving Superhost status can increase the visibility of a local’s profile and improve their chances of receiving bookings. To qualify for Superhost status, Wareeg conducts quarterly audits of a local’s booking history and other metrics.

To become a Superhost, a local must meet the following requirements over a three-month period:

• Complete at least 10 experiences
• Cancel less than 1% of all experiences during that period
• Respond to each reservation request within 24 hours or less, 85% of the time (either by accepting or declining)
• Maintain a rating of 4.5 stars or higher

If a local meets these requirements, they will be awarded Superhost status. However, if a local takes a break from hosting by removing their availability, it may impact their eligibility for Superhost status.

Wareeg only disburses payouts to locals via direct deposit, which requires the use of an account and routing number. There are no other payment platform options available, such as PayPal. Therefore, the only method to receive payouts is through a bank account.

Locals receive full tip amount minus processing fee. Wareeg does not take any portion of tips. Processing fees cover transaction costs to deposit tips to your account.

If there is an outstanding payout and your banking information is incorrect, Wareeg will send you an email asking you to update your banking information via your profile. If, unfortunately, you have mistakenly entered the wrong banking information for a payout and a payout has already occurred, the disbursed funds may not be recoverable. To ensure you receive your payout on time without any interruption, please double-check that you have entered the correct banking information.

When locals use the Wareeg platform to connect with and host experiencers, Wareeg charges a fee of 25% of the subtotal. This fee is associated with the costs of operating the platform and providing quality services to our users. Locals will see the “Total Payout” amount in the experience details, which is the payout they will receive after the Wareeg fee is deducted. It’s important to note that Wareeg will not impose any fees on tips given to locals other than payment processing fee.

As an independent contractor hosting on Wareeg, you may be required to pay taxes on your earnings. At the end of each year, Wareeg will provide you with a 1099-NEC, which will also be delivered to the IRS and state governments where income tax filings are required. The amount of taxes owed on your earnings varies depending on your individual circumstances. We recommend that you consult with a tax advisor to determine if you owe taxes on your earnings and to properly file your tax returns.

It’s important to keep in mind that as a local, you should not ask your experiencer for any additional payments beyond what they have already paid through our platform. However, certain experiences may involve extra expenses such as entry fees or costs associated with food and beverages. You and your experiencer should come to an agreement on these expenses before the experience takes place.

In the event that your experiencer does not show up for the scheduled experience, and it has been more than 10 minutes since the cancellation window ended and you have waited for 30 minutes, you can choose to end the experience at your discretion and continue with your plans. It is important to note that you will still receive full payment for the experience in this situation.

At the beginning of each new month, the first payout will have a $2 deduction. A deduction will be applied to your initial payout of the month to facilitate the processing of the direct deposit. These deductions only take place once during the first payout of each month. Any subsequent payouts within that same month will not have any deductions.

Your earnings will be calculated on a daily basis, starting at 12 AM and ending at 11:59 PM each day. These earnings will be transferred to your Wareeg account. After the transfer, it may take between 3-5 business days for the funds to be deposited into your bank account. Please note that the exact timeline for the deposit depends on your bank.

To increase your chances of getting booked and maximizing profile discovery, follow these tips:

• Add a Bio: Craft an engaging bio to showcase your interests and what makes your experiences unique, capturing guests’ attention and increasing booking likelihood.
• Add Highlights: Share photos and videos sneakily, creating anticipation without revealing specific locations.
• Set Availability: Boost visibility by setting “All Day, Every Day” availability, ensuring you’re discoverable in guest searches.
• Choose a Host City: Strategically select a host city like Los Angeles, New York City, or Seattle to enhance your profile’s appeal and attract a broader audience, maximizing bookings and earnings.

Following these tips will help you stand out as a host, attract more guests, and increase your earnings on Wareeg. Enjoy sharing your passions and memorable experiences while earning income!

• Direct Deposit processing takes between 3-5 business days or longer depending on your bank.
• Wareeg reviews completed referrals on a weekly basis and issues payments.
• For any questions, you can contact us through our contact page at Wareeg.

• Each completed referral earns you $10, paid out via your Wareeg host account.
• Referral compensation for top earners can go up to $30 per completed referral.

• When the referred host finishes onboarding, they will be prompted with a “Did you get referred” screen.
• The referred host enters* your associated email, which triggers Wareeg’s system to count it as one completed referral.
• NOTE*: Referred host must enter your email in order for it to count as a completed referral.

• As an active host, you can refer individuals by using your associated email.
• Each referred eligible* individual needs to sign up, complete the host application, and await approval by Wareeg’s Host Onboarding Team.
• Host Eligibility*: Eligible to work in the US, 18 years of age or older, and can pass a background check.
• Once approved, the referred host must finish onboarding by adding their direct deposit information and availability. They must also meet eligibility criteria.

The review system comprises three parts: a star rating, badges, and a written message. Once the experience is over, the experiencers can rate the local’s performance on a scale of 1 to 5 stars, choose from 6 compliment badges, and provide a brief written review about their experience. Similarly, after the experience, the locals can review their experiencers using a 5-star rating system. This system aims to provide transparent feedback to both parties about what others think and feel about them.

Here are the different badges:

Above & Beyond: Local who consistently goes above and beyond for their experiencers.

Early Riser: Local who is always up and ready to host experiencers early in the morning.

Great Conversation: Local who enjoys and excels in engaging experiencers in interesting conversations.

Night Crawler: Local who is available and ready to host experiencers during the late hours.

Planning Pro: Local who has excellent planning skills, ensuring experiencers have a seamless experience.

Punctual: Local who is always on time and reliable in meeting experiencers’ expectations.

Superhost: Local who consistently delivers exceptional hospitality and meets rigorous quality and response standards.

Experiencers can leave a review after their experience is completed by accessing their past experiences, selecting the relevant experience, and clicking on the “Write Review” option.

To view your reviews, simply click on your profile and select “Review and Ratings”. This will provide you with a list of all the reviews you have received from your past experiences.