To book an experience, enter your destination and date. Browse available locals and select one. Click “Reserve” on their profile and follow the steps to finalize your booking.

You can contact a local by booking an experience. Once you have a reservation, go to the booking detailsand click
“Message” to open a chat with your local. You can access message threads in the platform’s
messaging system. However, note that you cannot message your local once your experience is over.

At Wareeg, we use “locals” to refer to our hosts because they are knowledgeable residents of their destinations. We match you with locals who share your interests in every destination.

At Wareeg, we call our guests “experiencers” because they are experiencing their destination through locals.

Here are the different reservation statuses:

Cancelled: The booking has been cancelled by either the experiencer or the local.

Completed: The booking is complete and the experience is over.

Confirmed: Local has accepted the booking request.

Expired: The booking request has expired because the local did not make a decision.

Ongoing: The experience is currently in progress and has not yet concluded.

Pending: Local has not yet accepted or declined the booking request.

At Wareeg, we understand that unexpected circumstances can arise, and sometimes cancellations are necessary. To ensure a fair and consistent policy for all parties, we have established the following guidelines:

Cancellation:

Pending reservation: If the local has not accepted or declined the experience requested by the experiencer, the payment charges will be refunded and the funds will be returned.

Confirmed reservation or noshow: If a confirmed reservation is cancelled 24 hours before the start time, the Experiencer will receive a refund minus fees. However, there will be no refund for cancellations within 24 hours or no-shows.

Local cancels or no-show: Experiencer gets full refund minus fees.

Booking Requests:

• To ensure timely processing, the local should either accept or decline the request within 48 hours or for same day bookings, before experience start time, otherwise it will expire. If declined or expired, there will be no charge to the Experiencer and the local will not receive payouts.

If either party is prevented from performing its obligations under the Terms and Conditions due to circumstances beyond its reasonable control, such as acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics or disease, strikes, shortages of transportation facilities, fuel, energy, labor, or materials, Wareeg shall not be liable for any resulting delay or failure. In such a situation, the affected party will promptly inform the other party and use reasonable commercial efforts to resume performance as soon as it is reasonably practicable.

Wareeg reserves the right to make changes to this Cancellation Policy at any time and for any reason, with or without notice. By using Wareeg you agree to this cancellation policy and any changes made in the future.

Once your booking request is accepted by the local, they will reach out to you to introduce themselves and work with you to create an agenda based on your interests. For instance, if you are interested in running, nature, sightseeing, and coffee, your itinerary could include running on a trail that passes through scenic spots and ends at a great coffee shop. After you and the local have agreed on the agenda, you will choose a meeting location and stay in touch until the start of the experience. You can message the local by accessing the relevant experience details section and clicking “Message” at the bottom or by going to the “Messages” screen.

You cannot modify or change bookings. If you need to make changes, cancel the existing booking and rebook with the same local. Please refer to the cancellation policy for any cancellations related to modifications or changes.

Refunds usually take 10 business days but may take longer for certain payment methods and regions. The refund will be issued to the original payment method used for the reservation.

To recover your account, click “Forgot Password” on the sign-in screen and enter the email associated with your account. You will receive an autogenerated password via email with further instructions.

To delete your account, navigate to the Settings section in your Profile and select “Delete Account”. You will be prompted to enter your password and confirm the deletion.

If your local cancels your reservation at any time, you will be refunded the full amount minus any applicable fees.

To set up your account, download the app from the App or Google Play Store, open it, and select “Experiencer”. Click “Sign-Up” and provide your email and password. Read and agree to the Terms & Conditions and Privacy Policy. Enter your details, select interests, upload a profile picture, and add a payment method. Once done, you can make your first booking from the home screen.

There are more than 200 interests available, covering Collecting, Arts & Crafts, Games, Sports & Outdoors, Performing Arts, Music, Food & Drinks, Electronics, Spiritual & Mental and Nightlife.

To edit your profile, go to the “Profile” icon located at the bottom right-hand corner of the app. Then, select “Edit Profile” and make the desired changes to your profile.

To update your payment information, go to the “Profile” icon located at the bottom right-hand corner of the app. Then, select “Payment Information” and make the desired changes to your payment information.

To change your interest preferences, go to the “Profile” icon located at the bottom right-hand corner of the app. Then, select “Interest Preferences” and make the desired changes to your interest preferences.

To view your transaction history and refunds, access the “Profile” icon at the bottom right-hand corner of the app and choose “Transaction History”. This will display a record of your transactions and refunds.

To view the reviews and rating you have left for locals, go to the “Profile” icon at the bottom right-hand corner of the app and choose “Reviews and Ratings”. This will display a record of reviews and ratings you left for locals.

Trending Interests show popular interests in your area. It helps you discover what locals are into and try something new. Click an interest to see locals who share it and book them.

Discover locals nearby with Nearby Locals feature. See 10 locals in your area and book by clicking on them.

Top Destinations shows 10 popular cities based off the searches of other experiencers in your area. Click one to find locals who share your interest and book them by city.

To use the Wareeg app as a local and begin hosting, you can easily switch roles from being an experiencer to a local. This allows you to log in without having to sign out as an experiencer and then sign back in as a local. However, if you haven’t logged in as a local before, you’ll need to do so after clicking “Change Role to Local”. In case you haven’t created a local account, you can use the same email and password that you used for your experiencer account to create one.

To update your password, go to the “Profile” icon at the bottom right of the app and click the gear icon in the top right. Choose “Change Password,” enter your current and new passwords, and click “Save.”

For adjusting your notification settings, open the “Profile” icon located at the bottom right of the app, then click the gear icon in the top right-hand corner. You can enable or disable notifications by clicking the slider bar once.

To get help with Wareeg, open the app and click on the “Profile” icon at the bottom right-hand corner. Then, click on the gear icon located at the top right-hand corner and select “Help Center”. This will take you to Wareeg’s Help Center.

For accessing the Legal Terms, open the app and click on the “Profile” icon at the bottom right corner. Next, click the gear icon at the top right corner and choose “Legal” to be redirected to Wareeg’s Legal Terms.

To delete your account, navigate to the Settings section in your Profile and select “Delete Account”. You will be prompted to enter your password and confirm the deletion.

For contacting Wareeg, first open the app and select the “Profile” icon located at the bottom right corner. Then, click the gear icon at the top right corner and choose “Contact Us” to access Wareeg’s contact submission form.

To switch from being an experiencer to a local on the app, go to the “Profile” icon at the bottom right corner of the app. Then, click on the gear icon located at the top right corner and select “Change Role to Local”. If you’re already logged in as a local, you will be redirected to the local section of the app. Otherwise, you’ll be prompted to either Sign-In or Sign-Up as a local. Please note for this feature to effectively work, both experiencer and locals need to have the same email address as the username and password.

To book an experience, enter your destination and date. Browse available locals and select one. Click “Reserve” on their profile and follow the steps to finalize your booking.

To make a payment for your booking, first add your preferred payment method to Payment Information in your Profile. Then, once you have selected your desired local and are on their profile page, click “Reserve” to access the booking screen. Select your preferred interests, date, and available time slot, enter the start and end times, and finally click “Pay” to complete the booking.

Locals are typically limited to offering experiences in one specific city where they have extensive knowledge. However, it is possible that an experience may take place in a different city or multiple cities. For example, if you search for experiences in Seattle, WA, you will only see locals who are based in Seattle. However, it’s possible that one of those locals may host an experience that takes place in Tacoma, WA or other nearby cities.

We match you with locals who share at least one of your ten selected interests. If there are no locals in a destination that match your interests, update your interests to find locals.

When reviewing a local’s profile, before you book look at the following:

Reviews and Ratings: Check out what other experiencers have to say about your local.

Total Experiences Completed: View your local’s track record.

Badges: See what other experiencers think of your local through highlighted badges.

Highlights: Discover the different types of adventures available through highlighted features.

Interests: Explore shared interests with your local through highlighted topics.

Availability: Find out your local’s hosting schedule for planning purposes.

Here are the different badges:

Above & Beyond: Local who consistently goes above and beyond for their experiencers.

Early Riser: Local who is always up and ready to host experiencers early in the morning.

Great Conversation: Local who enjoys and excels in engaging experiencers in interesting conversations.

Night Crawler: Local who is available and ready to host experiencers during the late hours.

Planning Pro: Local who has excellent planning skills, ensuring experiencers have a seamless experience.

Punctual: Local who is always on time and reliable in meeting experiencers’ expectations.

Superhost: Local who consistently delivers exceptional hospitality and meets rigorous quality and response standards.

Here are the different reservation statuses:

Cancelled: The booking has been cancelled by either the experiencer or the local.

Completed: The booking is complete and the experience is over.

Confirmed: Local has accepted the booking request.

Declined: Local has declined the booking request.

Expired: The booking request has expired because the local did not make a decision.

Ongoing: The experience is currently in progress and has not yet concluded.

Pending: Local has not yet accepted or declined the booking request.

Wareeg experiences are always private, exclusively for you and your guests, hosted by locals.

Wareeg connects you with a local for a once-in-a-lifetime experience, using location, date, and interests as parameters. You and your local will select 10 interests from a list of over 200. Then, you’ll search for your desired destination and date. Wareeg will show you all the locals from that destination whose interests match yours and who are available on that date. You can further personalize your experience by filtering for timeframe, interests, and preferred language.

Once your booking request is accepted by the local, they will reach out to you to introduce themselves and work with you to create an agenda based on your interests. For instance, if you are interested in running, nature, sightseeing, and coffee, your itinerary could include running on a trail that passes through scenic spots and ends at a great coffee shop. After you and the local have agreed on the agenda, you will choose a meeting location and stay in touch until the start of the experience. You can message the local by accessing the relevant experience details section and clicking “Message” at the bottom or by going to the “Messages” screen.

To view your upcoming bookings on Wareeg, go to the “Experiences” screen and select the “Upcoming” tab. Your upcoming experiences will be displayed on cards that show details such as the experience location, date and time, duration, and party size. If you click on a card, you can view additional information such as the transaction ID, booking ID, and a messaging feature.

To view your past bookings on Wareeg, go to the “Experiences” screen and select the “Past” tab. Your past experiences will be displayed on cards that show details such as the experience location, date and time, duration, and party size. If you click on a card, you can view additional information such as the transaction ID, booking ID, a write a review and book again feature.

Before the date and time of your experience, you should arrange a pre-determined meeting location with your local via messaging on the platform and make sure you are comfortable with the surroundings, meeting at a public space for safety, with both parties being on-time and ready to experience the agreed-upon plan, which may include added costs such as admission or equipment rental, and appropriate equipment may also be required for some experiences.

Depending on the type of experience, if the weather conditions are not favorable, please communicate with your local to discuss any necessary revisions to the plans. If you wish to cancel the experience, please refer to the cancellation policy.

You can contact a local by booking an experience. Once you have a reservation, go to the booking details and click “Message” to open a chat with your local. You can access message threads in the platform’s messaging system. However, note that you cannot message your local once your experience is over.

To cancel your booking, navigate to the Experiences screen, select the booking you wish to cancel, and click on the “Cancel” button at the bottom. Confirm your cancellation by clicking “Yes”.

To start your experience, you need to show the QR code located at the bottom of the screen in the experience details. Once you and your local meet at the designated location, your local will need to scan the QR code to confirm the meeting. After the QR code is scanned, your booking status will change to “Ongoing.”

To extend your experience, you can find the option “Do you want to extend this experience?” in the experience details. If you select “Yes,” you will be prompted to indicate the number of additional hours you would like to add and the total number of people in your group. Keep in mind that this feature is only available up until 15 minutes before the end of the experience, and extensions can only occur until midnight on that day. Also, an experience can only be extended if there is a minimum of one hour left until midnight of that day and the local does not have another experience to host after yours.

If you bring extra guests who are not included in the booking, your local host will discuss with you that the extra guest is not allowed to participate in the original experience. However, if you wish, your host may recommend that the extra guest can join if the current experience is extended by the experiencer who made the booking and for the extension to include the additional guest. It is up to the discretion of the local host to end the experience if they feel like they have exhausted all other options. We also encourage you to remain compliant with the community guidelines and plan to make reservations with the appropriate number of guests in your party.

If you and your local forget to scan the QR code, the experience will enter the “Ongoing” status 30 minutes after the scheduled start time. Although we understand that both the experiencer and the local may forget to scan the QR code, scanning it reduces the likelihood of any issues with refunds in the future.

Local delays should be communicated through our platform’s messaging. To cancel due to delay, go to the experience details, click “Show QR”, and then “Cancel” at the bottom. You have 30 minutes from the experience start time to cancel and receive a refund minus any applicable fees. The cancel feature activates 20 minutes after the start time and deactivates at 30 minutes to allow for communication and a final decision between you and your local.

If your local doesn’t show up, you can cancel your booking and receive a refund minus any applicable fees. To do so, go to the experience details, click “Show QR”, and then “Cancel” at the bottom. You have up to 30 minutes from the experience start time to cancel and get a refund minus any applicable fees. The cancel feature becomes available 20 minutes after the start time and deactivates after 30 minutes to allow enough time for communication and a final decision between you and your local.

After your experience is finished, it will be marked as “Completed.” You can then leave a review and tip for your local by going to the “Past” section of your Experiences screen and clicking on the completed experience to see the details. At the bottom of the screen, you will find a “Write a Review” section where you can rate your experience, give badges, write a review, and leave a tip. Please note that your local will also be rating you.

Every experience on Wareeg is unique. To get ready for your experience, we request you to communicate with your local as soon as your booking is confirmed. This way, you’ll have a clear idea of the agenda, where to meet, and what to bring.

Seeing “undefined” can indicate two possibilities: either the local has been suspended from the platform or they have deleted their account. In case you have any pending or confirmed bookings, please note that they will be cancelled immediately and refunds will follow our refund and cancellation policy.

Please note that your local should never ask you for payment beyond what you have already paid through our platform. However, some experiences may involve additional expenses, such as entry fees or costs related to food and drink. It is up to you and your local to agree on such expenses before the experience.

To ensure the safety of our users and provide enjoyable experiences, we charge a service fee of 19%-21.5% of the subtotal that varies by reservation. This fee helps us maintain and operate our platform.

Yes. To pay in a currency other than USD, a currency conversion fee will apply.

The prices on our platform are determined by Wareeg and vary based on the total hours of the reservation and the number of people in the party. We offer discounted rates for additional members beyond the first person, so you won’t be charged double or triple for each person.

If your payment did not go through, your reservation has not been confirmed. To book your reservation, update your payment card or use another payment method.

To ensure safety on our platform, every local goes through a rigorous vetting and onboarding process that includes a background check. You can identify verified locals with a blue checkmark on their profile.

In addition, Wareeg has a Community Safety Board responsible for implementing and overseeing our safety policies. The board investigates complaints and takes appropriate action to ensure a safe and enjoyable experience for everyone.

To ensure safety, Wareeg does not verify any insurance that our locals may or may not have. Therefore, we request both experiencers and locals to make separate arrangements for transportation to and from every experience. If a local offers a ride in their own transportation, we kindly ask that you decline for safety reasons.

To get in touch with Wareeg regarding complaints, refund status, appealing platform suspension or any other issues, kindly complete the form available on Wareeg’s Contact Us page, providing detailed information to help our team understand the situation and provide an effective solution.

Our mission is to redefine the way we explore the world, one experience at a time.

Our vision is to create a world where people can easily explore and connect with locals through unique and immersive experiences. We strive to foster a community of diverse and like-minded individuals, built on a foundation of mutual respect, trust, and sustainability.

Our values are:
Authenticity
Community
Diversity
Fun
Respect
Sustainability

Wareeg connects people with immersive and unique experiences hosted by locals. Our platform factors in interests to connect like-minded individuals and create a community that can experience anything, anywhere, and at any time.